Week 1: Growth Mindset 成長型思維

Time: 3 minute video
Category: Self-Leadership 自我領導

Leadership gets hard fast. After a difficult moment, your self-talk can either shut you down or help you grow. This week’s tool is simple: add one word, “yet,” and turn it into a small practice you will do within 24 hours. Make sure to spend 2 minutes filling out the Google Form so we can help each other build good leadership habits.

領導這件事,很快就會變得不容易。當你經歷一個困難的時刻,你的內在對話,可能會讓你整個人卡住,也可能會幫助你成長。這週的工具很簡單:加上一個字,「還沒」,然後把它變成一個你會在 24 小時內完成的小練習。也請你花 2 分鐘填寫 Google 表單,讓我們能彼此支持,一起建立良好的領導習慣。

English Version

中文版 (AI)

Summary of Video

Why does this matter for leaders at KFSYSCC?

A growth mindset is the belief that human abilities are not fixed and can develop over time. In a busy healthcare environment, leaders make decisions, communicate, and guide people while under pressure. When leaders respond to setbacks with learning and practice (instead of labels and shame), they recover faster, improve skills faster, and help teams stay focused on safe, high-quality work.

When would you use this?

Use this tool when you notice any of these moments:

You feel discouraged after a meeting goes poorly, you receive correction from a senior person, you avoid giving feedback because you worry about the other person’s reaction, you make an error or miss something important, or your team is tense and afraid of being blamed.

This tool is especially useful when the feeling is strong, because strong emotions often push leaders into quick judgments like “I am not good at this,” or “They are not capable.”


What are the key phrases from this video?

After a hard moment: what do you tell yourself?
Add “yet.”
Name skill → Yet → Next practice (24 hours)
High standards + better strategies
Focus on learning, not labels

How would you describe this tool in 30 seconds?

The core idea is simple: move from judgment to development.

First, name the skill you want to improve. Second, add the word “yet” to remind yourself improvement is possible. Stanford’s research highlights “yet” as a practical way to focus on future growth. Third, choose one small practice you will do within 24 hours, so the mindset becomes behavior.

影片摘要

為什麼這對和信醫院的領導者很重要?

成長型思維指的是:你相信人的能力不是固定不變的,而是可以在時間中透過學習與練習持續發展。在忙碌的醫療環境裡,領導者常常需要在壓力下做決策、溝通協調、帶領團隊。當領導者面對挫折時選擇用「學習與練習」來回應,而不是用貼標籤或羞愧來回應,就能更快恢復狀態、更快提升能力,也能幫助團隊把注意力放在安全與高品質的工作上。

什麼時候會用到這個工具?

當你注意到以下情況時,就很適合用這個工具:

例如:會議進行得不順,你感到沮喪;被資深同仁糾正後心情受影響;你因為擔心對方反應而不敢給回饋;你犯了錯或漏掉重要細節;或是團隊氣氛緊繃、大家害怕被怪罪。

這個工具在情緒特別強烈的時候尤其有用,因為強烈情緒常常會讓領導者很快下結論,例如:「我不擅長這個」,或「他不行」。


這支影片的關鍵句是什麼?

遇到挫折後:你對自己說什麼?
加上:「還沒」
命名技能 → 還沒 → 下一次練習(24 小時內)
高標準 + 更好的策略
聚焦學習,不貼標籤

用 30 秒怎麼描述這個工具?

核心概念很簡單:把「評判」改成「成長」。

第一,先說出你想要提升的技能是什麼。第二,加上「還沒」,提醒自己改進是可能的。史丹佛的教學資源也提到,「還沒」是一個很實用的方法,能把焦點放在未來的成長上。第三,選一個你會在 24 小時內完成的小練習,讓成長型思維變成具體行為,而不只是一個想法。

Scripts for Leaders

Scripts make it easier to turn ideas into action. Watching a video can inspire you, but real leadership change usually happens in short, high-pressure moments where it’s hard to find the right words. The scripts give you ready-to-use phrases and structures you can adapt to your style, so you can try the skill immediately, stay consistent across teams, and spend less time figuring out what to say and more time leading well.

  • Self-talk: “I’m not good at this yet. I can improve with practice.”

    Team-talk: “We’re not there yet. Let’s pick one small improvement to try next time.”

  • Self-talk: “That didn’t go well. I can reset and try again.”

    Team-talk: “Can we reset for 2 minutes? Here’s the goal. Then we’ll decide next steps.”

  • Self-talk: “Feedback is a tool, not a threat.”

    Team-talk: “What would ‘good’ look like next time? What’s one thing you want me to practice this week?”

  • Self-talk: “Clarity first.”

    Team-talk: “One sentence goal: ________. One person at a time. We’ll end with decisions and owners.”

  • Self-talk: “Slow down to speed up.”

    Team-talk: “Pause. Two topics at once. Let’s finish Topic A, then we’ll return to Topic B.”

  • Self-talk: “Make it smaller.”

    Team-talk: “What’s the one decision we need in the next 10 minutes, and who owns the next step?”

  • Self-talk: “No shame. Just data.”

    Team-talk: “Let’s learn from this. What happened, what did we learn, and what will we change next time?”

  • Self-talk: “Support growth, not perfection.”

    Team-talk: “You’re not there yet, and that’s okay. What’s one skill to practice in the next 24 hours? I’ll support you.”

  • Self-talk: “Describe behavior, not identity.”

    Team-talk: “I’m going to avoid labels. Here’s what I observed and the impact. Let’s adjust the process.”

  • Self-talk: “Practice beats intention.”

    Team-talk: “Name the skill → add ‘yet’ → choose one practice under 10 minutes. When will you do it? I’ll check in tomorrow.”

給主管的對話腳本

對話腳本能讓想法更容易轉化為行動。看完影片可能會受到啟發,但真正的領導力改變,往往發生在短暫、壓力很高的當下,而那時最難的是立刻找到合適的說法。這些腳本提供你可立即使用的句型與結構,你可以依照自己的風格調整,讓你能馬上練習這項技能、在不同團隊之間保持一致,也把更多時間用在好好帶領團隊,而不是苦想該怎麼說。

  • 自我對話:「我現在還不擅長這個,但我可以透過練習進步。」

    對團隊說:「我們還沒到位。下次先挑一個小改進來試看看。」

  • 自我對話:「剛剛不太順,但我可以重置,再試一次。」

    對團隊說:「我們先重置兩分鐘。目標是這個。接著再決定下一步。」

  • 自我對話:「回饋是工具,不是威脅。」

    對團隊說:「下次怎樣才算做得好?你希望我這週練習哪一件事?」

  • 自我對話:「先把話說清楚。」

    對團隊說:「一句話目標:________。一次一個人說。最後我們會確認決策和負責人。」

  • 自我對話:「慢一點,反而更快。」

    對團隊說:「先停一下。現在有兩個議題同時進行。我們先把 A 講完,再回到 B。」

  • 自我對話:「先縮小範圍。」

    對團隊說:「接下來 10 分鐘我們最需要做出哪一個決策?下一步由誰負責?」

  • 自我對話:「不需要羞愧,這只是資料。」

    對團隊說:「我們從這件事學什麼?發生了什麼?學到了什麼?下次要改哪一件事?」

  • 自我對話:「支持成長,不追求完美。」

    對團隊說:「你現在還沒到位沒關係。接下來 24 小時,我們可以練哪一個技能?我會支持你。」

  • 自我對話:「描述行為,不定義人格。」

    對團隊說:「我會避免貼標籤。我看到的是____,造成的影響是____。我們一起調整流程。」

  • 自我對話:「練習比意願更重要。」

    對團隊說:「先說出要練的技能 → 加上『還沒』 → 選一個 10 分鐘內能完成的練習。你什麼時候做?我明天跟你確認。」

Supporting Research

  • A growth mindset is the belief that abilities can develop over time through learning, good strategies, feedback, and support. A fixed mindset treats ability as mostly fixed. This is the core idea behind the growth mindset research tradition. 

    Across many studies, a growth mindset is linked with healthier responses to challenge. People are more likely to focus on learning, persist longer, and try different strategies when things are difficult. A large meta-analysis on “implicit theories” (growth vs fixed beliefs) found meaningful links between incremental beliefs and self-regulation processes like goal setting, using mastery strategies, and lower negative emotion, especially under threat or failure feedback. 

    When we look at mindset “interventions” (short trainings designed to shift beliefs), results depend strongly on context and quality. Meta-analyses in education show that average effects on achievement are often small, but there are contexts where benefits appear more likely, especially for learners facing higher challenge.  Large-scale field research also shows that short, well-designed online growth mindset interventions can improve outcomes for targeted groups in real-world settings. 

    In health professions education, a scoping review found that fixed mindset learners may avoid constructive feedback, hide errors, or show maladaptive behaviors that harm learning. The review concludes the growth mindset model shows promise in health professions education, but also notes that more robust research is needed. 

    Practical meaning for leaders: growth mindset is most useful when it leads to specific actions such as choosing a better strategy, asking for feedback, and practicing a skill again, not just “thinking positive.” 

  • Growth mindset is not a magic switch. Large reviews and meta-analyses show that the overall relationship between mindset and performance outcomes is often small, and intervention effects vary widely. Results depend on who receives the intervention, what the intervention actually teaches, and whether the environment supports learning and improvement. 

    A common misuse is “false growth mindset.” Carol Dweck has warned that people sometimes reduce growth mindset to praising effort alone, or saying “you can do anything,” without helping people change strategies, build skills, and get support. In that version, effort becomes a consolation prize and people do not actually improve. 

    Another risk is using mindset language to blame individuals for outcomes that are partly caused by system problems. In healthcare, performance depends on training, staffing, tools, workflows, handoffs, and clear standards. Growth mindset should never be used as a substitute for fixing the work system or for clear safety expectations. 

    Practical meaning for leaders: avoid slogans. Focus on “What strategy will we change?” “What support is needed?” and “What will we practice next?” 

  • At KFSYSCC, we use growth mindset as a leadership behavior, not a slogan. It is a way to respond to setbacks with learning and improvement while keeping standards high. In a cancer center, we do not lower the standard. We improve the method. 

    We apply growth mindset in these practical ways:

    First, we use simple language that keeps the door open to learning. A helpful phrase is “yet,” which Stanford teaching resources recommend as a way to stay focused on future improvement. 

    Second, we turn “yet” into action. After a hard moment, we name the skill, add “yet,” and choose one small practice within 24 hours. This prevents growth mindset from becoming a nice idea with no behavior change.

    Third, we coach without labeling people. We replace “you are careless” with “this did not meet the standard, so what will we change next time?” This protects dignity and reduces fear, while still holding accountability. 

    Fourth, we pair mindset with real support. When people struggle, we do not only tell them to try harder. We help them choose better strategies, build skills, and get coaching. This is the difference between real growth mindset and false growth mindset. 

    Fifth, we remember that leaders also shape the system. If repeated problems occur, we look at workload, workflow, training, and handoffs, not only individual effort.  

支持性研究

  • 成長型思維是指:你相信能力可以透過學習、好的方法、回饋與支持,在時間中逐步發展。相對地,固定型思維則把能力看成大致固定、難以改變。這是成長型思維研究的核心概念。

    許多研究發現,成長型思維常與「更健康的面對挑戰方式」有關。當事情變困難時,人更可能把注意力放在學習上、更願意持續嘗試,也更願意換方法。針對「隱含信念」(成長 vs 固定)的一篇大型統合分析也指出:增量信念(相信能力可成長)與自我調節歷程有明顯關聯,例如目標設定、使用精熟策略、以及在壓力或失敗回饋下較低的負向情緒。

    如果看「思維介入」(用短期訓練來影響信念)的研究,結果很看情境與品質。教育領域的統合分析顯示,平均而言對成就的效果常偏小,但在某些情境中更可能看到好處,特別是面對較高挑戰的學習者。大型現場研究也顯示,設計良好的線上成長型思維介入,在真實世界中可能對特定族群帶來改善。

    在健康專業教育(醫療相關訓練)中,一篇範疇式回顧指出:固定型思維的學習者可能會逃避建設性回饋、隱藏錯誤,或出現不利於學習的行為。該回顧認為,成長型思維模式在健康專業教育中有其潛力,但也強調仍需要更扎實的研究。

    對領導者而言,實務上的重點是:成長型思維最有價值的時候,是它能帶來具體行動,例如換一個更好的策略、主動要回饋、再練一次關鍵技能,而不只是「正向思考」。

  • 成長型思維不是魔法開關。大型回顧與統合分析顯示,成長型思維與績效成果之間的整體關聯,平均而言往往不大;而介入訓練的效果差異也很大。結果會受到很多因素影響,包括:誰接受介入、介入內容到底教了什麼,以及工作環境是否真的支持學習與改善。

    常見的誤用是「假的成長型思維」。Carol Dweck 曾提醒,有些人把成長型思維簡化成只稱讚努力,或說「你什麼都做得到」,卻沒有幫助對方換策略、建立技能、得到支持。在那種版本裡,「努力」變成安慰獎,結果人並沒有真正進步。

    另一個風險,是用思維語言把責任都推到個人身上,忽略部分問題其實來自系統。在醫療環境裡,表現與訓練、排班人力、工具、流程、交接、以及清楚的標準都高度相關。成長型思維不能取代系統改善,也不能取代清楚的安全要求。

    對領導者而言,實務上的重點是:避免口號。把焦點放在三個問題上:「我們要改哪個策略?」、「需要什麼支持?」、「下一次要練什麼?」

  • 在和信醫院,我們把成長型思維當成一種「領導行為」,不是口號。它幫助我們在遇到挫折時,回到學習與改善,同時維持高標準。在癌症中心,我們不降低標準,我們改善方法。

    我們用以下方式落實成長型思維:

    第一,我們用簡單的語言,讓學習的門打開。其中一個很實用的字是「還沒」。史丹佛的教學資源也建議用 “yet” 這種說法,把焦點放在未來的進步上。

    第二,我們把「還沒」變成行動。遇到挫折後,先命名要練的技能,加上「還沒」,再選一個 24 小時內可以完成的小練習。這能避免成長型思維停留在概念、沒有行為改變。

    第三,我們在帶人時不貼標籤。我們把「你很粗心」換成「這次沒有達到標準,那下次我們要改什麼?」這樣能保留尊嚴、降低恐懼,同時仍保有問責與改進。

    第四,我們把思維配上真正的支持。當人卡住時,我們不只叫他「再努力一點」。我們會協助他換策略、建立技能、得到教練式支持。這也是「真的成長型思維」和「假的成長型思維」的差別。

    第五,我們記得領導者也會塑造系統。如果問題一再發生,我們會回頭看工作量、流程、訓練與交接是否有缺口,而不只看個人的努力。

Bonus Clips
加碼影片

If you want a quick outside perspective, here are three videos that reinforce the same idea from this week’s lesson: growth mindset is a practical leadership skill you can build through learning and practice.

如果你想快速聽聽外部觀點,以下三支影片會再次強調本週課程的核心概念:成長心態是一項實用的領導力技能,可以透過學習與練習逐步培養。

References

  1. Dweck & Yeager (2019). “Mindsets: A View From Two Eras.” A clear overview of what growth mindset is, how the field evolved, and why context matters. 

  2. Stanford Teaching Commons: “Growth Mindset and Enhanced Learning.” A practical, accessible summary of definitions and teaching implications, including the “not just effort” warning. 

  3. Stanford Center for Teaching and Learning: “Growth Mindset.” A practical page that explicitly recommends using the word “yet” and explains why it helps. 

  4. Burnette et al. (2013). “Mind-Sets Matter: A Meta-Analytic Review of Implicit Theories and Self-Regulation.” Psychological Bulletin. Strong evidence connecting growth vs fixed beliefs to self-regulation and coping processes. 

  5. Sisk et al. (2018). “To What Extent and Under Which Circumstances Are Growth Mind-Sets Important…? Two Meta-Analyses.” Psychological Science. A key reality-check paper: overall effects are weak on average and more likely for specific groups and contexts. 

  6. Macnamara & Burgoyne (2023). “Do Growth Mindset Interventions Impact Students’ Academic Achievement?” Psychological Bulletin. A systematic review and meta-analysis with emphasis on quality and best practices. 

  7. Yeager et al. (2019). “A National Experiment Reveals Where a Growth Mindset Improves Achievement.” Nature. A large-scale field experiment showing effects in targeted conditions and highlighting heterogeneity across settings. 

  8. Williams & Lewis (2021). “Mindsets in Health Professions Education: A Scoping Review.” Nurse Education Today. A healthcare-related review: promising, but calls for stronger studies and better measurement. 

  9. Dweck (2016). “Recognizing and Overcoming False Growth Mindset.” A clear explanation of common misuses and what “real” growth mindset practice looks like. 

  10. Heslin et al. (2005). “The Effect of Implicit Person Theory on Performance Appraisals.” Journal of Applied Psychology. Workplace evidence: managers with more incremental beliefs were more likely to recognize changes in employee performance, and a training condition shifted beliefs for a period of time.